Do you actively monitor and manage your network 24/7?

Yes we do. We monitor our network on site and remotely on a constantly... if something happens to your site or our servers we will know about it immediately.
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Are there any fees to upgrade/downgrade?

There are no fees to upgrade/downgrade your account. If you are upgrading to a higher cost plan...

Can I get "Insert random program" installed on the server?

We do not allow background processes or extra daemons to be installed to shared servers. We do...

Can I upgrade my plan or features later?

You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...

Do I get email with my hosting package?

All our hosting accounts come with email addresses/mailboxes. We provide an outgoing mail (SMTP)...

Do I get root access to the server?

You do not get root access to the server.

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